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FAQs

We understand moving is stressful, so below are answers to some of the most commonly asked questions our team receives. If you want to know anything else, please call us on 020 7846 0282! Our dedicated customer care manager will be happy to assist you.

 We work 7 days a week, including holidays! 

WHAT TYPE OF VANS DO YOU USE?

 We use 3.5 tonne Luton Vans which hold approximately 700 cuft of volume - anything up to small 2 bed flat.
External dimensions – 15.6ft long x 7.3ft wide x 10.5ft high.
Internal dimensions – 13ft long x 7ft wide x 8ft high.

WHAT DAYS DO YOU WORK?

Simply get in touch! You can fill out the form on our website, email us at info@avivremovals.com or give us a call on 0207 846 0282

 Yes! We understand life happens and sometimes your original moving date no longer works. All we ask is that you let us know 3-4 days in advance and we will rearrange your move, free of charge.

CAN I CHANGE MY MOVING DATE?

HOW DO I GET A QUOTE?

 Absolutely! For more information on the insurance cover, please get in touch and we'd be happy to explain in detail.

We require a 10% deposit on booking, and the remainder is payable upon successful completion of the move. You can pay in cash, via BACS transfer or by credit/debit card over the phone (whichever works best for you).

DO YOU PROVIDE INSURANCE?

WHAT'S THE DEAL WITH PAYMENT?